When starting a new community group or campaign of any type, one of the first things to get right is group communication. Despite dozens of tools claiming to sort out this kind of thing, in my experience nothing beats an email list. Why?

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We discuss how a capability approach to information technology in neighbourhoods with low social capital can create embedded and sustainable Community Technology Partnerships (CTPs) that connect residents and institutions together, reducing barriers to social participation and collaborative action.

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PlaceCal is a package of calendar software, education and community development. It makes it easier for residents to publish events, find information about their area, and see how to get involved in local groups. This helps people become active in their community by connecting them to events that are happening nearby.

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I’ve spent the last 9 months working with [email protected], CityVerve, and Manchester City Council to deliver PlaceCal, a crowd-sourced community events calendar. It’s been an extremely busy time with a lot of learning in a very short amount of time, and as we head into Phase 2 of our development I thought it’d be a good time to recap the process so far.

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The shift in internet and technology culture over the last decade has been phenomenal. Most of the services we use today haven’t been around long at all — Facebook is thirteen years old, Twitter ten, and Instagram six. The first iPhone — and arguably with it the modern concept of an “app” — was released in 2007. And yet despite all this technology that’s supposed to bring us together, social isolation is a major player in the current epidemic of depression, loneliness, eating disorders, suicide, and other social problems. How has this happened?

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